We have compiled an FAQ that will help answer many questions that you may have. Please Click Here to find an answer to your question.
For any customer service questions or issues that you cannot find in the FAQ, please send us an email to help@fret12.com.
For telephone orders, please be sure to reference the “Fret12” store and have the product codes you want to order. For Fax credit card orders, please complete the checkout process and select the payment method "FAX Payment (Send your credit card number to us by fax)". Fill-in the form that will be immediately emailed to you.
Our customer service is supported by our partner Music 44. When you call in or email, please reference that you are calling about a Fret12 product.
For media, advertising or other non-commerce related questions please email us at: info@fret12.com