Please be advised that it may take up to 1 business day for all customer service responses. When filling out the Customer Support form, please include your order number, if applicable, so that we may serve you faster.
NOTE: If you do not receive a response, please check your "Junk" or "Spam" folders as some email providers may reject responses from Fret Twelve Support.
You may also reach us via email at orders@fret12.com or write directly to the address below.
Fret 12
600 W Van Buren St
Suite 1010 Chicago, IL 60607